Washington / smartphone/Apple
Propriétaires de Apple smartphone en Washington.
4 droits statutaires, plus les canaux de réparation propres à Apple et les controverses connues.
PIRG ’26
D-
Apple · “Failing the Fix”
Figure 01 — Canaux de réparation Apple
Auto-réparation disponibleCanaux de réparation Apple
Portail auto-réparation
support.apple.comSelf Service Repair launched in US (Apr 2022), expanded to 8 EU countries (Dec 2022), and to additional regions since. Tool rental kits available; users can buy genuine parts and access Apple repair manuals. Program covers iPhone 12 series and later, select Mac models with Apple silicon, and Studio Display.
Réparateurs agréés
locate.apple.comÉchantillon de pièces
- iPhone 15 display assembly (Self Service Repair)voir la source
- iPhone 15 battery (Self Service Repair)voir la source
- iPhone 15 rear cameravoir la source
- iPhone 15 Taptic Enginevoir la source
- MacBook Air (M2) top case with batteryvoir la source
Problèmes de réparation connus
- Parts pairing for displays, batteries, and cameras. Replacing components with non-Apple or unpaired genuine parts triggers warnings and can disable features such as True Tone, battery health metrics, or Face ID until Apple's System Configuration tool re-pairs the part.
- Self Service Repair complexity and tool rental cost. Critics including iFixit have noted that the rental tool kits are heavy and that the process is complex enough that it may discourage average consumers from attempting repairs.
- Oregon SB 1596 anti-parts-pairing opposition. Apple publicly opposed Oregon's parts-pairing ban (signed March 2024) before later softening its stance; the law restricts manufacturers from using software locks to prevent repair with used or third-party parts.
Figure 02 — Droits statutaires en Washington
Droits statutaires en Washington
- 01
Right to parts, tools, and documentation
Original equipment manufacturers of digital electronic products and appliances sold in Washington must make parts, tools, and documentation needed to diagnose, maintain, or repair the product available to owners and independent repair providers on fair and reasonable terms.
Washington Right to Repair Act, HB 1483 (2025), RCW 19.380 - 02
Restrictions on parts pairing
Manufacturers cannot use software locks or pairing requirements that prevent a replacement part from functioning, reduce its functionality, or display misleading warnings about non-OEM or used parts installed by an independent repair provider or owner.
Washington HB 1483 (2025), parts-pairing provisions; Ch. 353, Laws of 2025 - 03
Fair and reasonable terms standard
Manufacturers must offer parts, tools, and documentation at terms equivalent to those given to authorized repair providers, without requiring an additional fee or burdensome obligation to access them.
Washington HB 1483 (2025), §3 - 04
Enforcement under the Consumer Protection Act
Violations are unfair or deceptive practices under Washington's Consumer Protection Act (RCW 19.86). The Attorney General can seek injunctive relief and civil penalties; the CPA also generally allows private actions for actual damages, treble damages, and attorney fees.
Washington Consumer Protection Act, RCW 19.86