Texas / smartphone/Fairphone
Fairphone smartphone owners in Texas.
4 statutory rights, plus Fairphone's own self-service repair channels and known controversies.
Figure 01 — Fairphone repair channels
Self-service availableFairphone repair channels
Self-service portal
shop.fairphone.comFairphone is widely regarded as the gold standard for repairability. All spare parts are sold direct-to-consumer at transparent prices, and modules can be swapped by users with a standard Phillips screwdriver - no proprietary tools or pairing required. Fairphone 5 (2023) ships with 8 years of OS/security updates and 8+ years of spare parts availability. Step-by-step repair guides are co-published with iFixit.
Authorized providers
support.fairphone.comSample spare parts
- Fairphone 5 display modulesee source
- Fairphone 5 batterysee source
- Fairphone 5 USB-C port modulesee source
- Fairphone 5 rear camera modulesee source
- Fairphone 5 back coversee source
Known repair issues
- Limited geographic availability. Fairphone devices are sold primarily in Europe, which limits the impact of its repairability advantages on consumers in North America, Asia, and other regions.
Figure 02 — Statutory rights in Texas
Statutory rights in Texas
- 01
Right to parts, tools and documentation
Original equipment manufacturers of covered digital electronic equipment must make documentation, functional parts, and tools needed to diagnose, maintain, or repair the product available to consumers and independent repair providers on fair and reasonable terms.
Texas HB 2963, 89th Legislature, Regular Session (2025) — Right to Repair - 02
Minimum documentation availability period
Manufacturers must keep repair documentation available for a minimum period tied to the product's price: at least three years for products priced between $50 and $99.99, and at least seven years for products priced at $100 or more, measured from the product model's first introduction to market.
Texas HB 2963, 89th Legislature, Regular Session (2025) - 03
No requirement to disclose trade secrets or override security
The law does not require a manufacturer to divulge trade secrets, override security measures, or supply documentation for repairs that pose a credible threat to life or health, provided the manufacturer can show physical evidence of that threat.
Texas HB 2963, 89th Legislature, Regular Session (2025) - 04
Enforcement by the Texas Attorney General
The Texas Attorney General has exclusive enforcement authority. Before bringing an action, the AG must give the manufacturer written notice and a 30-day cure period; uncured violations may then be pursued as deceptive trade practices. The statute does not create a private right of action.
Texas HB 2963, 89th Legislature, Regular Session (2025)