Minnesota / smartphone/OnePlus
OnePlus smartphone owners in Minnesota.
5 statutory rights, plus OnePlus's own self-service repair channels and known controversies.
Figure 01 — OnePlus repair channels
No self-serviceOnePlus repair channels
Authorized providers
www.oneplus.comSample spare parts
- OnePlus 12 display assemblysee source
- OnePlus 12 batterysee source
- OnePlus 12 charging port flexsee source
- OnePlus 12 rear camera modulesee source
Known repair issues
- Merger with Oppo and loss of independent identity. In 2021 OnePlus formally merged its product, R&D, and software teams with Oppo under the BBK Electronics group. Critics argued this reduced OnePlus's ability to set its own repair, software, and sustainability policies independently of Oppo.
- Limited software/parts support windows compared to peers. OnePlus's update and parts-availability commitments have historically lagged behind Samsung, Google, and Fairphone, although the OnePlus 12 series narrowed the gap with a longer support window.
Figure 02 — Statutory rights in Minnesota
Statutory rights in Minnesota
- 01
Right to parts, tools and documentation
Original equipment manufacturers of digital electronic products sold in Minnesota must make documentation, parts, and tools needed to diagnose, maintain, or repair the product available to owners and independent repair providers on fair and reasonable terms.
Minnesota Digital Fair Repair Act, Minn. Stat. §325E.72 - 02
Fair and reasonable terms standard
Manufacturers must provide parts, tools, and documentation at the lowest actual cost charged to authorized repair providers, without requiring a substantial obligation that the manufacturer does not impose on its own technicians.
Minnesota Digital Fair Repair Act, Minn. Stat. §325E.72 subd. 1(g) - 03
No requirement to disclose trade secrets
The law does not require manufacturers to divulge trade secrets, but they must still provide the documentation, parts, and tools that are needed for typical diagnosis and repair.
Minnesota Digital Fair Repair Act, Minn. Stat. §325E.72 subd. 4 - 04
Enforcement by the Minnesota Attorney General
Violations are treated as deceptive trade practices under Minnesota law. The Attorney General has exclusive enforcement authority and can seek injunctive relief and civil penalties; there is no private right of action.
Minnesota Digital Fair Repair Act, Minn. Stat. §325E.72 subd. 5 - 05
Broad coverage of consumer digital electronics
Minnesota's law is considered one of the broadest U.S. right-to-repair laws because it covers most digital electronic equipment sold to consumers, including business-to-business products, with relatively few exclusions.
Minnesota Digital Fair Repair Act, Minn. Stat. §325E.72 subd. 1