Sony smartphone owners in Colorado.
3 statutory rights, plus Sony's own self-service repair channels and known controversies.
Figure 01 — Sony repair channels
No self-serviceSony repair channels
Authorized providers
www.sony.comKnown repair issues
- Glued battery and back panel on Xperia 1 / 5 series. iFixit teardowns of the Xperia 1 V and 5 V flagged adhesive-heavy assembly that requires heat and pry tools to access the battery, lowering DIY repairability versus removable-battery designs.
Figure 02 — Statutory rights in Colorado
Statutory rights in Colorado
- 01
Right to repair consumer electronics (HB24-1121)
Manufacturers of consumer electronics and appliances sold in Colorado must provide owners and independent repair providers with parts, tools, embedded software, firmware, and documentation needed to diagnose, maintain, or repair the product on fair and reasonable terms.
Colorado Consumer Right to Repair Digital Electronic Equipment Act, HB24-1121, Ch. 258, 2024 Session Laws - 02
Fair and reasonable terms standard
Manufacturers must offer parts, tools, embedded software, firmware, and documentation at the lowest equivalent price charged to authorized repair providers, without imposing additional fees or burdensome conditions.
Colorado Right to Repair statutes, C.R.S. §6-1-1501 et seq. - 03
Enforcement under the Colorado Consumer Protection Act
Violations are deceptive trade practices under the Colorado Consumer Protection Act. The Attorney General and district attorneys can seek injunctive relief and civil penalties; consumers may also have private remedies under the CCPA.
Colorado Consumer Protection Act, C.R.S. §6-1-105