Colorado / smartphone/Apple
Apple smartphone owners in Colorado.
3 statutory rights, plus Apple's own self-service repair channels and known controversies.
PIRG ’26
D-
Apple · “Failing the Fix”
Figure 01 — Apple repair channels
Self-service availableApple repair channels
Self-service portal
support.apple.comSelf Service Repair launched in US (Apr 2022), expanded to 8 EU countries (Dec 2022), and to additional regions since. Tool rental kits available; users can buy genuine parts and access Apple repair manuals. Program covers iPhone 12 series and later, select Mac models with Apple silicon, and Studio Display.
Authorized providers
locate.apple.comSample spare parts
- iPhone 15 display assembly (Self Service Repair)see source
- iPhone 15 battery (Self Service Repair)see source
- iPhone 15 rear camerasee source
- iPhone 15 Taptic Enginesee source
- MacBook Air (M2) top case with batterysee source
Known repair issues
- Parts pairing for displays, batteries, and cameras. Replacing components with non-Apple or unpaired genuine parts triggers warnings and can disable features such as True Tone, battery health metrics, or Face ID until Apple's System Configuration tool re-pairs the part.
- Self Service Repair complexity and tool rental cost. Critics including iFixit have noted that the rental tool kits are heavy and that the process is complex enough that it may discourage average consumers from attempting repairs.
- Oregon SB 1596 anti-parts-pairing opposition. Apple publicly opposed Oregon's parts-pairing ban (signed March 2024) before later softening its stance; the law restricts manufacturers from using software locks to prevent repair with used or third-party parts.
Figure 02 — Statutory rights in Colorado
Statutory rights in Colorado
- 01
Right to repair consumer electronics (HB24-1121)
Manufacturers of consumer electronics and appliances sold in Colorado must provide owners and independent repair providers with parts, tools, embedded software, firmware, and documentation needed to diagnose, maintain, or repair the product on fair and reasonable terms.
Colorado Consumer Right to Repair Digital Electronic Equipment Act, HB24-1121, Ch. 258, 2024 Session Laws - 02
Fair and reasonable terms standard
Manufacturers must offer parts, tools, embedded software, firmware, and documentation at the lowest equivalent price charged to authorized repair providers, without imposing additional fees or burdensome conditions.
Colorado Right to Repair statutes, C.R.S. §6-1-1501 et seq. - 03
Enforcement under the Colorado Consumer Protection Act
Violations are deceptive trade practices under the Colorado Consumer Protection Act. The Attorney General and district attorneys can seek injunctive relief and civil penalties; consumers may also have private remedies under the CCPA.
Colorado Consumer Protection Act, C.R.S. §6-1-105