California / smartphone/OnePlus
Propriétaires de OnePlus smartphone en California.
6 droits statutaires, plus les canaux de réparation propres à OnePlus et les controverses connues.
Figure 01 — Canaux de réparation OnePlus
Pas d'auto-réparationCanaux de réparation OnePlus
Réparateurs agréés
www.oneplus.comÉchantillon de pièces
- OnePlus 12 display assemblyvoir la source
- OnePlus 12 batteryvoir la source
- OnePlus 12 charging port flexvoir la source
- OnePlus 12 rear camera modulevoir la source
Problèmes de réparation connus
- Merger with Oppo and loss of independent identity. In 2021 OnePlus formally merged its product, R&D, and software teams with Oppo under the BBK Electronics group. Critics argued this reduced OnePlus's ability to set its own repair, software, and sustainability policies independently of Oppo.
- Limited software/parts support windows compared to peers. OnePlus's update and parts-availability commitments have historically lagged behind Samsung, Google, and Fairphone, although the OnePlus 12 series narrowed the gap with a longer support window.
Figure 02 — Droits statutaires en California
Droits statutaires en California
- 01
Right to spare parts, tools, and documentation
Manufacturers of electronics and appliances sold in California for $50 or more must make the parts, tools, and documentation needed for diagnosis, maintenance, and repair available to product owners and independent repair providers on fair and reasonable terms.
California SB 244 — Right to Repair Act, Civil Code Section 1632.5 - 02
Fair and reasonable pricing for repair materials
Manufacturers must offer parts, tools, and documentation at the lowest actual cost they charge any authorised repair provider, without requiring substantial obligations beyond the cost of the materials.
California SB 244 — Civil Code Section 1632.5(c) - 03
No requirement to disclose trade secrets to use the right
Owners and independent repair providers do not have to become authorised dealers or sign restrictive contracts to access parts, tools, and documentation. Manufacturers cannot condition access on signing away repair rights.
California SB 244 — Civil Code Section 1632.5 - 04
Public enforcement by city and county attorneys
Violations are enforced by the Attorney General, district attorneys, county counsels, and city attorneys, with civil penalties up to $1,000 per day for a first violation and up to $5,000 per day for repeat violations.
California SB 244 — Civil Code Section 1632.5(g) - 05
Implied warranty of merchantability under Song-Beverly
Consumer goods sold in California carry an implied warranty of merchantability for at least 60 days and up to 1 year. Manufacturers must maintain service and parts for express-warranty products for 7 years after the last unit is sold.
Song-Beverly Consumer Warranty Act, California Civil Code Sections 1790-1795.8 - 06
Coverage of products manufactured after July 2021
The repair-materials obligation applies to products manufactured and first sold or used in California on or after 1 July 2021, even though the law took effect 1 July 2024.
California SB 244 — Civil Code Section 1632.5(b)(1)