Washington / smartphone/Motorola
Propriétaires de Motorola smartphone en Washington.
4 droits statutaires, plus les canaux de réparation propres à Motorola et les controverses connues.
PIRG ’26
B+
Motorola · “Failing the Fix”
Figure 01 — Canaux de réparation Motorola
Auto-réparation disponibleCanaux de réparation Motorola
Portail auto-réparation
www.ifixit.comMotorola partnered with iFixit in 2023 to offer genuine spare parts and Fix Kits for select Moto G, Moto Edge, and Razr models, alongside step-by-step repair guides.
Réparateurs agréés
en-us.support.motorola.comÉchantillon de pièces
- Moto G Power (2022) display assemblyvoir la source
- Moto G Stylus batteryvoir la source
- Moto Edge (2022) charging portvoir la source
- Razr (2022) inner displayvoir la source
Problèmes de réparation connus
- Limited model coverage in self-repair program. iFixit and right-to-repair advocates have noted that Motorola's genuine parts catalog is narrower than Samsung's or Google's, with several budget models and older Razr foldables not covered.
- Software update support windows. Many mid-range Moto G devices have historically received only 1-2 OS updates and 3 years of security patches, shortening the useful life of a repaired device relative to flagships.
Figure 02 — Droits statutaires en Washington
Droits statutaires en Washington
- 01
Right to parts, tools, and documentation
Original equipment manufacturers of digital electronic products and appliances sold in Washington must make parts, tools, and documentation needed to diagnose, maintain, or repair the product available to owners and independent repair providers on fair and reasonable terms.
Washington Right to Repair Act, HB 1483 (2025), RCW 19.380 - 02
Restrictions on parts pairing
Manufacturers cannot use software locks or pairing requirements that prevent a replacement part from functioning, reduce its functionality, or display misleading warnings about non-OEM or used parts installed by an independent repair provider or owner.
Washington HB 1483 (2025), parts-pairing provisions; Ch. 353, Laws of 2025 - 03
Fair and reasonable terms standard
Manufacturers must offer parts, tools, and documentation at terms equivalent to those given to authorized repair providers, without requiring an additional fee or burdensome obligation to access them.
Washington HB 1483 (2025), §3 - 04
Enforcement under the Consumer Protection Act
Violations are unfair or deceptive practices under Washington's Consumer Protection Act (RCW 19.86). The Attorney General can seek injunctive relief and civil penalties; the CPA also generally allows private actions for actual damages, treble damages, and attorney fees.
Washington Consumer Protection Act, RCW 19.86