Propriétaires de ASUS smartphone en Washington.
4 droits statutaires, plus les canaux de réparation propres à ASUS et les controverses connues.
Figure 01 — Canaux de réparation ASUS
Pas d'auto-réparationCanaux de réparation ASUS
Réparateurs agréés
www.asus.comÉchantillon de pièces
- Vivobook 15 battery (replacement via service centre)voir la source
- ZenBook 14 keyboard modulevoir la source
- ROG Phone 8 display assemblyvoir la source
Problèmes de réparation connus
- Soldered RAM on ZenBook S series. Recent ZenBook S 13 OLED and ZenBook 14 OLED models ship with non-upgradeable soldered LPDDR5X memory, limiting long-term upgradeability and end-of-life serviceability versus laptops with SO-DIMM slots.
Figure 02 — Droits statutaires en Washington
Droits statutaires en Washington
- 01
Right to parts, tools, and documentation
Original equipment manufacturers of digital electronic products and appliances sold in Washington must make parts, tools, and documentation needed to diagnose, maintain, or repair the product available to owners and independent repair providers on fair and reasonable terms.
Washington Right to Repair Act, HB 1483 (2025), RCW 19.380 - 02
Restrictions on parts pairing
Manufacturers cannot use software locks or pairing requirements that prevent a replacement part from functioning, reduce its functionality, or display misleading warnings about non-OEM or used parts installed by an independent repair provider or owner.
Washington HB 1483 (2025), parts-pairing provisions; Ch. 353, Laws of 2025 - 03
Fair and reasonable terms standard
Manufacturers must offer parts, tools, and documentation at terms equivalent to those given to authorized repair providers, without requiring an additional fee or burdensome obligation to access them.
Washington HB 1483 (2025), §3 - 04
Enforcement under the Consumer Protection Act
Violations are unfair or deceptive practices under Washington's Consumer Protection Act (RCW 19.86). The Attorney General can seek injunctive relief and civil penalties; the CPA also generally allows private actions for actual damages, treble damages, and attorney fees.
Washington Consumer Protection Act, RCW 19.86