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RightTo/Repair
Article 03 · Par marquePublié le 2026-06-29

Texas / smartphone/OnePlus

Propriétaires de OnePlus smartphone en Texas.

4 droits statutaires, plus les canaux de réparation propres à OnePlus et les controverses connues.

Figure 01 — Canaux de réparation OnePlus

Pas d'auto-réparation

Canaux de réparation OnePlus

Réparateurs agréés

www.oneplus.com

Échantillon de pièces

  • OnePlus 12 display assemblyvoir la source
  • OnePlus 12 batteryvoir la source
  • OnePlus 12 charging port flexvoir la source
  • OnePlus 12 rear camera modulevoir la source

Problèmes de réparation connus

  • Merger with Oppo and loss of independent identity. In 2021 OnePlus formally merged its product, R&D, and software teams with Oppo under the BBK Electronics group. Critics argued this reduced OnePlus's ability to set its own repair, software, and sustainability policies independently of Oppo.
  • Limited software/parts support windows compared to peers. OnePlus's update and parts-availability commitments have historically lagged behind Samsung, Google, and Fairphone, although the OnePlus 12 series narrowed the gap with a longer support window.

Figure 02 — Droits statutaires en Texas

Droits statutaires en Texas

  1. 01

    Right to parts, tools and documentation

    Original equipment manufacturers of covered digital electronic equipment must make documentation, functional parts, and tools needed to diagnose, maintain, or repair the product available to consumers and independent repair providers on fair and reasonable terms.

    Texas HB 2963, 89th Legislature, Regular Session (2025) — Right to Repair
  2. 02

    Minimum documentation availability period

    Manufacturers must keep repair documentation available for a minimum period tied to the product's price: at least three years for products priced between $50 and $99.99, and at least seven years for products priced at $100 or more, measured from the product model's first introduction to market.

    Texas HB 2963, 89th Legislature, Regular Session (2025)
  3. 03

    No requirement to disclose trade secrets or override security

    The law does not require a manufacturer to divulge trade secrets, override security measures, or supply documentation for repairs that pose a credible threat to life or health, provided the manufacturer can show physical evidence of that threat.

    Texas HB 2963, 89th Legislature, Regular Session (2025)
  4. 04

    Enforcement by the Texas Attorney General

    The Texas Attorney General has exclusive enforcement authority. Before bringing an action, the AG must give the manufacturer written notice and a 30-day cure period; uncured violations may then be pursued as deceptive trade practices. The statute does not create a private right of action.

    Texas HB 2963, 89th Legislature, Regular Session (2025)

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