Texas / smartphone/Motorola
Propriétaires de Motorola smartphone en Texas.
4 droits statutaires, plus les canaux de réparation propres à Motorola et les controverses connues.
PIRG ’26
B+
Motorola · “Failing the Fix”
Figure 01 — Canaux de réparation Motorola
Auto-réparation disponibleCanaux de réparation Motorola
Portail auto-réparation
www.ifixit.comMotorola partnered with iFixit in 2023 to offer genuine spare parts and Fix Kits for select Moto G, Moto Edge, and Razr models, alongside step-by-step repair guides.
Réparateurs agréés
en-us.support.motorola.comÉchantillon de pièces
- Moto G Power (2022) display assemblyvoir la source
- Moto G Stylus batteryvoir la source
- Moto Edge (2022) charging portvoir la source
- Razr (2022) inner displayvoir la source
Problèmes de réparation connus
- Limited model coverage in self-repair program. iFixit and right-to-repair advocates have noted that Motorola's genuine parts catalog is narrower than Samsung's or Google's, with several budget models and older Razr foldables not covered.
- Software update support windows. Many mid-range Moto G devices have historically received only 1-2 OS updates and 3 years of security patches, shortening the useful life of a repaired device relative to flagships.
Figure 02 — Droits statutaires en Texas
Droits statutaires en Texas
- 01
Right to parts, tools and documentation
Original equipment manufacturers of covered digital electronic equipment must make documentation, functional parts, and tools needed to diagnose, maintain, or repair the product available to consumers and independent repair providers on fair and reasonable terms.
Texas HB 2963, 89th Legislature, Regular Session (2025) — Right to Repair - 02
Minimum documentation availability period
Manufacturers must keep repair documentation available for a minimum period tied to the product's price: at least three years for products priced between $50 and $99.99, and at least seven years for products priced at $100 or more, measured from the product model's first introduction to market.
Texas HB 2963, 89th Legislature, Regular Session (2025) - 03
No requirement to disclose trade secrets or override security
The law does not require a manufacturer to divulge trade secrets, override security measures, or supply documentation for repairs that pose a credible threat to life or health, provided the manufacturer can show physical evidence of that threat.
Texas HB 2963, 89th Legislature, Regular Session (2025) - 04
Enforcement by the Texas Attorney General
The Texas Attorney General has exclusive enforcement authority. Before bringing an action, the AG must give the manufacturer written notice and a 30-day cure period; uncured violations may then be pursued as deceptive trade practices. The statute does not create a private right of action.
Texas HB 2963, 89th Legislature, Regular Session (2025)