Propriétaires de Sony smartphone en Connecticut.
4 droits statutaires, plus les canaux de réparation propres à Sony et les controverses connues.
Figure 01 — Canaux de réparation Sony
Pas d'auto-réparationCanaux de réparation Sony
Réparateurs agréés
www.sony.comProblèmes de réparation connus
- Glued battery and back panel on Xperia 1 / 5 series. iFixit teardowns of the Xperia 1 V and 5 V flagged adhesive-heavy assembly that requires heat and pry tools to access the battery, lowering DIY repairability versus removable-battery designs.
Figure 02 — Droits statutaires en Connecticut
Droits statutaires en Connecticut
- 01
Right to parts, tools and documentation
Manufacturers of electronic or appliance products must make available to owners and independent repair providers any documentation, functional parts, and tools that they make available to their authorized repair providers, on fair and reasonable terms.
Connecticut Public Act 25-44 (Substitute Senate Bill No. 3), An Act Concerning Consumer Protection and Safety - 02
Disclosure by non-authorized repair providers
A service dealer or repair facility that is not an authorized repair provider for a manufacturer must affirmatively disclose that status to the consumer before performing repairs.
Connecticut Public Act 25-44 (Substitute Senate Bill No. 3) - 03
Fair and reasonable terms standard
Parts, tools, and documentation must be supplied on fair and reasonable terms — meaning, in general, on terms no more onerous than those a manufacturer offers its own authorized repair network.
Connecticut Public Act 25-44 (Substitute Senate Bill No. 3) - 04
No requirement to disclose trade secrets
The right-to-repair provisions do not require a manufacturer to divulge trade secrets or to enable bypass of security features, but the duty to supply ordinary repair documentation, parts, and tools still applies.
Connecticut Public Act 25-44 (Substitute Senate Bill No. 3)