Connecticut / smartphone/Apple
Propriétaires de Apple smartphone en Connecticut.
4 droits statutaires, plus les canaux de réparation propres à Apple et les controverses connues.
PIRG ’26
D-
Apple · “Failing the Fix”
Figure 01 — Canaux de réparation Apple
Auto-réparation disponibleCanaux de réparation Apple
Portail auto-réparation
support.apple.comSelf Service Repair launched in US (Apr 2022), expanded to 8 EU countries (Dec 2022), and to additional regions since. Tool rental kits available; users can buy genuine parts and access Apple repair manuals. Program covers iPhone 12 series and later, select Mac models with Apple silicon, and Studio Display.
Réparateurs agréés
locate.apple.comÉchantillon de pièces
- iPhone 15 display assembly (Self Service Repair)voir la source
- iPhone 15 battery (Self Service Repair)voir la source
- iPhone 15 rear cameravoir la source
- iPhone 15 Taptic Enginevoir la source
- MacBook Air (M2) top case with batteryvoir la source
Problèmes de réparation connus
- Parts pairing for displays, batteries, and cameras. Replacing components with non-Apple or unpaired genuine parts triggers warnings and can disable features such as True Tone, battery health metrics, or Face ID until Apple's System Configuration tool re-pairs the part.
- Self Service Repair complexity and tool rental cost. Critics including iFixit have noted that the rental tool kits are heavy and that the process is complex enough that it may discourage average consumers from attempting repairs.
- Oregon SB 1596 anti-parts-pairing opposition. Apple publicly opposed Oregon's parts-pairing ban (signed March 2024) before later softening its stance; the law restricts manufacturers from using software locks to prevent repair with used or third-party parts.
Figure 02 — Droits statutaires en Connecticut
Droits statutaires en Connecticut
- 01
Right to parts, tools and documentation
Manufacturers of electronic or appliance products must make available to owners and independent repair providers any documentation, functional parts, and tools that they make available to their authorized repair providers, on fair and reasonable terms.
Connecticut Public Act 25-44 (Substitute Senate Bill No. 3), An Act Concerning Consumer Protection and Safety - 02
Disclosure by non-authorized repair providers
A service dealer or repair facility that is not an authorized repair provider for a manufacturer must affirmatively disclose that status to the consumer before performing repairs.
Connecticut Public Act 25-44 (Substitute Senate Bill No. 3) - 03
Fair and reasonable terms standard
Parts, tools, and documentation must be supplied on fair and reasonable terms — meaning, in general, on terms no more onerous than those a manufacturer offers its own authorized repair network.
Connecticut Public Act 25-44 (Substitute Senate Bill No. 3) - 04
No requirement to disclose trade secrets
The right-to-repair provisions do not require a manufacturer to divulge trade secrets or to enable bypass of security features, but the duty to supply ordinary repair documentation, parts, and tools still applies.
Connecticut Public Act 25-44 (Substitute Senate Bill No. 3)