Texas

04 droits accordés

1. 01

   Right to parts, tools and documentation

   Original equipment manufacturers of covered digital electronic equipment must make documentation, functional parts, and tools needed to diagnose, maintain, or repair the product available to consumers and independent repair providers on fair and reasonable terms.

   S'applique à smartphone, tablet, laptop, desktop-computer, consumer-electronics

   Texas HB 2963, 89th Legislature, Regular Session (2025) — Right to Repair
2. 02

   Minimum documentation availability period

   Manufacturers must keep repair documentation available for a minimum period tied to the product's price: at least three years for products priced between $50 and $99.99, and at least seven years for products priced at $100 or more, measured from the product model's first introduction to market.

   S'applique à smartphone, tablet, laptop, desktop-computer, consumer-electronics

   Texas HB 2963, 89th Legislature, Regular Session (2025)
3. 03

   No requirement to disclose trade secrets or override security

   The law does not require a manufacturer to divulge trade secrets, override security measures, or supply documentation for repairs that pose a credible threat to life or health, provided the manufacturer can show physical evidence of that threat.

   S'applique à smartphone, tablet, laptop, desktop-computer, consumer-electronics

   Texas HB 2963, 89th Legislature, Regular Session (2025)
4. 04

   Enforcement by the Texas Attorney General

   The Texas Attorney General has exclusive enforcement authority. Before bringing an action, the AG must give the manufacturer written notice and a 30-day cure period; uncured violations may then be pursued as deceptive trade practices. The statute does not create a private right of action.

   S'applique à smartphone, tablet, laptop, desktop-computer, consumer-electronics

   Texas HB 2963, 89th Legislature, Regular Session (2025)

Actions consommateur

• Request parts, tools, or documentation from the manufacturer

  1. 01Confirm the device was sold to a consumer in Texas on or after 1 September 2026 and meets the $50 wholesale-price threshold.
  2. 02Submit a written request to the manufacturer's repair portal listing the part, tool, or document needed.
  3. 03Cite Texas HB 2963 (89R) and the 'fair and reasonable terms' standard.
  4. 04Save all correspondence in case you need to file a complaint.

• Report a non-compliant manufacturer to the Texas Attorney General

  1. 01Gather evidence: device model, purchase date, your written request, and the manufacturer's refusal or non-response.
  2. 02File a consumer complaint with the Office of the Texas Attorney General at texasattorneygeneral.gov/consumer-protection.
  3. 03Note that the AG must give the manufacturer 30 days to cure before taking enforcement action.
  4. 04Reference HB 2963 and any unfair-pricing or refusal-to-supply concerns.

• Use an independent repair shop in Texas

  1. 01Find a local independent repair provider via iFixit Pro or a similar directory.
  2. 02Confirm the shop can access OEM parts and documentation under HB 2963.
  3. 03Request a written estimate before any work begins.
  4. 04Keep the invoice — federal Magnuson-Moss rules protect your warranty when you use independent repairers.