Oregon

04 rights granted

1. 01

   Right to parts, tools, and documentation

   Original equipment manufacturers must make documentation, parts, and tools needed to diagnose, maintain, or repair consumer electronics available to owners and independent repair providers on fair and reasonable terms.

   Applies to smartphone, tablet, laptop, desktop-computer, consumer-electronics

   Oregon SB 1596 (2024) — Right to Repair, ORS Chapter 646A
2. 02

   Ban on parts pairing for products sold from 2025

   For products manufactured for the first time and sold or used in Oregon on or after 1 January 2025, manufacturers cannot use software or hardware that prevents an installed replacement part from functioning, reduces its functionality, or shows misleading warnings about the part's authenticity.

   Applies to smartphone, tablet, laptop, consumer-electronics

   Oregon SB 1596 (2024), Section 3(2)
3. 03

   Fair and reasonable terms for repair materials

   Manufacturers must offer parts, tools, and documentation on terms equivalent to those given to authorised repair providers, without requiring an additional fee or substantial obligation to access them.

   Applies to smartphone, tablet, laptop, desktop-computer, consumer-electronics

   Oregon SB 1596 (2024), Section 2
4. 04

   Enforcement by the Oregon Department of Justice

   Violations are treated as unlawful trade practices under Oregon's Unfair Trade Practices Act. The Attorney General can seek injunctive relief and civil penalties.

   Applies to smartphone, tablet, laptop, desktop-computer, consumer-electronics

   Oregon SB 1596 (2024), Section 5; ORS 646.605 et seq.

Consumer actions

• Request a part or repair manual from the manufacturer

  1. 01Identify the device's model and date of first sale.
  2. 02Contact the manufacturer's repair portal and request the specific part, tool, or document.
  3. 03Cite Oregon SB 1596 and the 'fair and reasonable terms' standard.
  4. 04If denied, keep written evidence for a complaint.

• Report a parts-pairing block to the Oregon DOJ

  1. 01Document the warning message or reduced functionality after installing a genuine part.
  2. 02Capture screenshots, error codes, and the part's invoice.
  3. 03File a consumer complaint at justice.oregon.gov.
  4. 04Reference SB 1596 Section 3(2) on parts pairing.

• Find an Oregon independent repair shop

  1. 01Use iFixit's Pro network or PIRG's repair directory to find local shops.
  2. 02Confirm the shop accesses OEM parts under Oregon's Right to Repair.
  3. 03Get a written estimate before authorising any repair.
  4. 04Keep the invoice for any future warranty dispute.