New York

04 rights granted

1. 01

   Right to parts, tools and documentation for digital electronics

   Original equipment manufacturers of digital electronic products sold in New York must make diagnostic, maintenance, and repair parts, tools, and documentation available to independent repair providers and owners on fair and reasonable terms.

   Applies to smartphone, tablet, laptop, desktop-computer, consumer-electronics

   New York Digital Fair Repair Act, S4104A / GBL §399-nn
2. 02

   Assembly-of-parts option for manufacturers

   Manufacturers may comply by selling an assembly of parts rather than individual components if providing individual parts would pose a safety risk. Critics note this weakens the law in practice.

   Applies to smartphone, tablet, laptop, consumer-electronics

   New York GBL §399-nn(2)(d)
3. 03

   No requirement to disclose trade secrets

   The law does not force manufacturers to share trade secrets, source code, or security-sensitive information, but they must still provide the documentation needed for typical repair.

   Applies to smartphone, tablet, laptop, desktop-computer, consumer-electronics

   New York GBL §399-nn(3)
4. 04

   Enforcement by the NY Attorney General

   The New York Attorney General has exclusive enforcement authority and can seek injunctive relief and civil penalties. There is no private right of action.

   Applies to smartphone, tablet, laptop, desktop-computer, consumer-electronics

   New York GBL §399-nn(5)

Consumer actions

• Request parts and documentation from the manufacturer

  1. 01Confirm the device was first manufactured and sold in New York on or after 1 July 2023.
  2. 02Submit a written request to the manufacturer's repair portal listing the part, tool, or document needed.
  3. 03Reference the Digital Fair Repair Act (GBL §399-nn) and 'fair and reasonable terms'.
  4. 04Keep all correspondence in case of a complaint.

• Report a non-compliant manufacturer to the NY AG

  1. 01Gather evidence: device model, manufacture date, written requests, refusals.
  2. 02File a consumer complaint at ag.ny.gov/consumer-frauds/filing-consumer-complaint.
  3. 03Reference the Digital Fair Repair Act and any 'assembly-only' or unfair-pricing concerns.
  4. 04Notify advocacy groups (PIRG, iFixit) for public-record tracking.

• Use an independent repair shop in New York

  1. 01Find a local independent repair provider via iFixit Pro or Repair.org's New York directory.
  2. 02Confirm the shop accesses OEM parts and documentation under §399-nn.
  3. 03Request a written estimate before any work begins.
  4. 04Keep the invoice — federal Magnuson-Moss rules protect your warranty when using independents.